Humans are predictably irrational, and organizations can capitalize upon this fact to enhance the working experience as well as their own profits. In a recent podcast, Tim Dickson, on behalf of McKinsey & Company, hosted Julia Sperling, Anna Güntner, and Magdalena Smith to talk about a variety of ways organizations can influence the predictably irrational behavior of their employees.
Our decision to launch this Center came after years of discussion with colleagues about limitations of the performance-centric orientation and the relatively insular perspectives often used by scientists who study work and organizational behavior. Scientific and methodological advances across psychology and other disciplines underscore the importance of understanding work in terms of multilevel dynamic processes. These processes capture the complex, emergent relationships between an individual’s thoughts, feelings, and behaviors, work role, and the social workplace.&n